FAQ
HOW DO I CONTACT SHITTY?
You can email Shitty Wine Memes at info@shittywinememes.com
WHAT IS SHITTY WINE MEMES?
Shitty Wine Memes is a Florida-based brand that brightens the day of an audience connected to wine. Check out the daily meme content @shittywinememes on Instagram, Facebook, Tik Tok, or TwitterWHERE CAN I BUY SHITTY WINE MEMES PRODUCTS?
All of the current products can be found online at shittywinememes.com
WHOLESALE?
Want to carry Shitty Wine Memes Merchandise at your location?
I've partnered with Faire, an online wholesale platform, for easy wholesale ordering.
Click the Link Below to Shop!
SHIPPING
Please ensure your address is correct when checking out online. We cannot be held responsible if you provided the wrong address and it's shipped there.
Within the US: I ship USPS First Class Mail which includes a tracking number and can take 1-7 business days once shipped.
LOST OR STOLEN PACKAGES
For all customers, we will not be held responsible for stolen or lost parcels.
LOST OR DAMAGED PARCELS
If you believe your order is lost or stolen, please take the following steps to try to recover the item:
- Wait a few extra days. Sometimes USPS will scan a package early before actually delivering it. Occasionally, shipping estimates can be slow at certain times of the year (winter holidays especially).
- Check with neighbors, roommates, or office coworkers in case they have taken your package by mistake.
- Call or visit your local post office and inquire the Post Master about your missing package. Make sure to bring a tracking number or any other specifics you have about your package.
- Submit a Search Request with USPS to try to locate your lost items.
- If none of these have worked send me an email and we can figure something out!
International Shipping: International shipping varies depending on location. Can ship wholesale to some countries using Faire
It can take 7 - 48 business days to reach you once shipped. Sometimes it takes a few days to show up in the USPS international tracking system and not all countries keep this information updated. If DHL or UPS is chosen at checkout, check tracking via their websites.
All items are sold and shipped from USA and International buyers assume all responsibility for international shipping charges in addition to all local taxes, VAT, duties, and/or tariffs. By completing the international order process, the buyer assumes responsibility to pay any associated charges, if applicable.
Once an international order has left the country of origin, USA, all inquiries about said order must be taken up with local customs and parcel delivery services.
More information about USPS International Shipping:
If you are outside of the U.S. please be aware that your country has an import tax. Your items may be held at customs if you do not pay and that could be why you have not received an item yet. It is your responsibility to know the import price/rules for your country, these custom fees are the customer’s responsibility to pay.
Please note: USPS First Class shipping no longer guarantees or offers suggested shipping times. This is unfortunately out of our control.
If you’d like to order using international shipping and are on a time constraint we highly recommend DHL or UPS. This option can be chosen when placing your order during checkout.
UK: If USPS is chosen at checkout and your tracking has not been updated, please enter your tracking number on the Royal Mail website. If DHL or UPS is chosen at checkout, check tracking via their websites.
REFUNDS AND EXCHANGES
Please make sure your address is correct. If items are shipped to the wrong location, no refunds or replacement shipments are available.
To return your product, email info@shittywinememes.com
MORE QUESTIONS?
Email info@shittywinememes.com
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